LifeProof Reviews

LifeProof has an overall rating of 4.8 based on 35 reviews. Customer feedback on LifeProof is mixed: LifeProof reviewers highlight positive aspects like durable and waterproof products, stylish designs, excellent customer service, which strongly appeal to active individuals seeking reliable phone protection. However, LifeProof is often criticized for its higher price point, limited product availability, occasional shipping delays.

4.8/5.0

35 reviews

5 Stars

28

4 Stars

3

3 Stars

2

2 Stars

0

1 Star

0

All LifeProof Reviews (35)
michael.Penny
June 02, 2026
"Color was actually spot on"
I ordered a case from lifeproof.com and, i was a little unsure at first because colors online can be kind of hit or miss. But the blue one showed up looking just like the pictures, not darker or weird in person or anything. I guess I didn’t expect it to match that well, so I was pleasantly surprised. Happy with it overall, 5 stars.
Rachel.smith
May 27, 2026
"Everything matched my order perfectly. What more could..."
Everything matched my order perfectly. What more could you ask for, right? Simple, accurate, and no surprises
Nicole-smith
May 04, 2026
"Good case, though not totally perfect"
I’ve dropped my phone more times than I’d like to admit, and the case is still holding up really well with barely any scratches. The buttons still click fine too, which is a relief. I do have a few mixed feelings because it’s not the most exciting-looking case, but it’s done its job really well.
SamuelBell_53
May 03, 2026
"Still sounds great"
Sound is clear. Bass is solid too.
KOENIG
April 18, 2026
"Much better grip than I expected"
I could tell right away this case felt safer in my hand. I went with my gut on it, and I’m glad I did, it’s secure, comfortable, and not slippery at all
hello_charlie884
April 17, 2026
"Shipping took a little longer than I hoped"
It did show up in the end, but the shipping was slower than I expected. Anyway... the item arrived fine, just wish it had gotten here a bit sooner.
RubenBarlage
April 02, 2026
"Buttons still feel nice and clicky"
The case fits well, and the side buttons still feel really responsive. No need to press hard, and there’s no weird delay. To be fair, I was mostly worried the buttons would feel stiff with a case on, but they actually click really nicely.
RubenBarlage
March 31, 2026
"Wireless charging works, just a little picky"
I ordered my case from lifeproof.com and it’s been good so far. Wireless charging does still work with my nightstand charger, but I do have to line it up pretty much right in the center or it won’t kick on. It’s kind of annoying when I’m half asleep, but really, it’s not the end of the world. The case feels sturdy and protective, and I’d probably buy it again. I just wish the charging was a little less picky.
sal.Levine
March 30, 2026
"Works fine with my screen protector"
Grabbed a lifeproof case for my phone and was kinda worried it would mess with my glass screen protector, like lift the edges or cause bubbles. But nah, it fits totally fine. No weird pressure spots or anything. Shipping was normal too. Overall, I’m happy with it.
rose1990
March 29, 2026
"Still Holding Up After All This Time"
I didn’t expect it to last this long. I’ve had it for years now, and from what I remember, it looked almost the same when I first got it. It’s still in good shape, so looking back, I’d say it was definitely worth it
ClarissaOhlson_75
March 24, 2026
"Just feels right"
This case just fits really well. I put it on my phone and everything lined up the way it should, like the buttons, camera cutout, and charger port. No awkward gaps or loose parts or anything like that. I don’t know, it just feels solid and I’m really happy with it.
David-harrington
March 19, 2026
"Solid value compared to other cases"
I bought a case from LifeProof the price felt reasonable for what you get. I’ve looked at a few similar cases from other brands, and some of them cost more without really seeming that different. So far this one has held up well, and I’m happy with the value for the money.
gerard2005
March 15, 2026
"The site was really easy to..."
The site was really easy to use, and I found what I needed quickly. Everything worked smoothly, so overall it was a nice, simple experience.
ConnieDawkins_40
March 13, 2026
"I’ve been using it for a..."
I’ve been using it for a bit now, mostly around the house and on a few work calls, and it’s been really easy to deal with. Nothing feels weird or complicated, and after a couple people mentioned they could hear me fine, I realized the mic is actually holding up great. My voice comes through clear, and nobody has said it sounds muffled.
hello_coral246
March 13, 2026
"Helped when my phone kept overheating"
Phone kept getting really hot in the case, and wasn’t sure if it was the case or the phone acting up. Messaged lifeproof and got a reply quick, which was a nice surprise compared to some other sites.
Gave me a few things to try and helped sort out a replacement. Phone feels better now, and really happy with how they handled it. 5 stars from me.
Judy_grable73
March 12, 2026
"Works with pretty much all my usual chargers"
I’ve got a Lifeproof case on my phone and was a little unsure if my chargers would fit right, but so far it’s been totally fine. My regular cable works, and the one I keep in the car seems to work just as well. I haven’t had to take the case off or fiddle with it just to plug in, which is about all I was hoping for. Wireless charging on my desk charger has worked too. Overall, I’m happy with it after using it for a bit
Robin_heil71
March 11, 2026
"Replacement was surprisingly easy"
My LifeProof case ended up cracking on the cover after a few months, so I figured I’d check the website and see what the replacement process was like, expecting it to be kind of a hassle. But it really wasn’t. I just had to upload a couple pictures and fill in my info, and I was like, okay, that’s it? Straightforward.
They emailed me back way faster than I expected, and then the new case showed up not long after, which was a nice surprise because I was fully prepared to wait around or have to follow up a bunch. No arguing, no endless back-and-forth, no feeling like I had to prove my case over and over. Just quick, simple, and painless, which I really appreciated...
FreidaHinesley_04
March 04, 2026
"I was expecting the return to be..."
I was expecting the return to be a hassle, but it was sorted out really quickly with no drama at all. A friend had told me their returns were easy, and they were right.
luisa_Monica02
March 02, 2026
"Looks really good overall"
When I first opened it, I immediately liked the clean, simple design. It has a nice look without feeling too flashy, and the colors and layout work really well together. I did have to poke around for a moment to find one thing, but once I did, everything felt straightforward. Overall, I think it looks really good.
michael-Bessick
March 02, 2026
"I picked up a lifeproof case because, i’m..."
I picked up a lifeproof case because, i’m a little too good at dropping my phone. I was kind of nervous the touchscreen would feel off or make me cranky, but it’s been surprisingly normal. Swiping, typing, and tapping around the edges all feel smooth.
After about a day, I barely noticed the case was there. There’s no weird lag or need to press extra hard, which is a relief. Happy with it so far.

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LifeProof Q&A

How easy is it to get a hold of customer service at lifeproof?

bluebird696
December 03, 2020

“Impossible, they have no customer service to call and live chat just sends you in circles”

What made you choose lifeproof over similar businesses?

redbutterfly918
January 20, 2020

“The name Lifeproof implied that it would last forever but it only lasted for 2 1/2 years.”

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